AI automation servicesFive services.
Built for you, or run for you.

What each one includes, where it fits and the two ways to buy it.

Flagship

Agentic OSAI agents for the whole business

The whole operation: several of the jobs below working together as one AI operating layer, installed on the tools you already use.

Instead of one automation, we install a whole operating layer: AI agents connected to your real tools (Google Workspace, Notion, your data), limited to what you allow them to do, with a dashboard your team actually uses.

Proof

For iBoatNYC, a multi-venue operation running 500+ events, we shipped 8+ automation systems on this architecture. It is the same one we run our own companies on, including a pipeline that runs every night with nobody watching it.

BuildHanded over with a runbook, training materials and a walkthrough. Your team owns it and nothing depends on us.
RunWe operate and maintain it month to month. Breakages and tool changes are ours to fix. You get the output.
How it works
  1. Discovery. A working session and a written intake that map your workflows and where the hours actually go.
  2. Knowledge base. Your business context, organised so the AI works from your reality and not generic assumptions.
  3. Scope. A written plan that puts the low-risk, high-return automations first and leaves anything hard to undo for later.
  4. Dashboard. A simple interface for your team: buttons, not prompts.
  5. Install. Agents and automations connected to your live tools, with limited permissions and a person approving anything costly to get wrong.
  6. Handover, or we run it. A runbook and training if your team takes it on, or we keep operating it for you.

Enquiries & bookings

Front DeskAI receptionist and booking assistant

Every call, message and web enquiry answered and booked, day and night.

Most lost bookings are not lost to a competitor; they are lost to a missed call or a reply that came the next morning. Front Desk answers in your voice, from your prices, hours and policies, and books straight into the system you already use.

BuildSet up on your channels and handed over, with a guide for updating prices, hours and answers.
RunWe keep it answering, review the conversations it was unsure about and update it as your business changes.
What's included
  • One assistant across phone, text, social messages and web forms
  • Answers drawn from your own prices, hours, policies and availability
  • Bookings made directly in your calendar or booking system
  • Handover to a person whenever it is unsure or the customer asks
  • Callers are told they are speaking with an AI assistant
  • A daily summary of what came in and what was booked
Where it fits
  • Hospitality & events. Reservations and private-event enquiries
  • Real estate. Leads qualified and viewings booked
  • Longevity & wellness. Intake questions and appointment booking
  • Beauty. Bookings, changes and the waitlist

Finance & admin

Back OfficeBookkeeping and invoice automation

Revenue reconciled, invoices matched and the monthly numbers delivered.

The work that eats a manager's Monday: pulling sales out of every platform, matching them against payouts, chasing vendor invoices and rebuilding the same report. We run it as a pipeline, and a person checks anything that does not add up.

Proof

We have already merged two ticketing platforms into one automated view for a live events operation.

BuildThe pipeline and reports, handed over with documentation for your bookkeeper or manager.
RunReconciled numbers and a monthly report delivered on a schedule. Mismatches are ours to chase.
What's included
  • Sales pulled from every platform you sell on and reconciled against payouts
  • Vendor invoices read, matched to orders and scheduled for payment
  • A monthly profit and loss assembled in the format your accountant uses
  • Anything that does not match flagged to a person, never silently adjusted
  • One live view of revenue across locations and channels
Where it fits
  • Hospitality & events. Ticketing, bar and vendor invoices
  • Real estate. Rent rolls and owner statements
  • Longevity & wellness. Membership and programme billing
  • Beauty. Commission and payroll figures

Repeat revenue

RetentionClient rebooking and review automation

Lapsed customers brought back, no-shows recovered, reviews collected.

Your best source of revenue is the people who have already bought from you, and following up with them is the first thing to slip when the team is busy. This runs the follow-up on a schedule, in your tone, and reports what it brought back.

BuildThe follow-up sequences set up in your booking and messaging tools, handed over.
RunWe run the follow-ups every month and report the bookings and revenue they recovered.
What's included
  • Lapsed customers identified from your booking or sales history
  • Rebooking and renewal prompts sent at the right interval for each service
  • No-shows and cancellations followed up, with empty slots offered to the waitlist
  • Review requests sent after a visit
  • A monthly report of bookings and revenue recovered
Where it fits
  • Hospitality & events. Repeat guests and post-event follow-ups
  • Real estate. Past clients and referral requests
  • Longevity & wellness. Renewals and programme check-ins
  • Beauty. Rebooking at the right interval

Lead generation

The Outreach EngineAI lead generation

Bought lead lists get you names. This gets you the right ones.

We build a pipeline that pulls a public directory or data source, reads each prospect's own website, and uses AI to judge whether they genuinely fit your criteria. Anything the system is unsure about goes to a person instead of a guess. You get a clean, verified list, and if you want it, the sending side too.

Proof

For a pre-launch health platform, this pipeline narrowed 65,000+ national provider records to 6,000+ qualified specialists in about one week, against a plan that had scoped the review at roughly 13 weeks. The refresh still runs every night, unattended. We also built the sending setup behind it, including a segmented pilot list of 706 practices.

BuildOne qualified list and the pipeline behind it, handed over to your team.
RunA refreshed, qualified list delivered on a schedule. We keep the pipeline alive and report back to your workspace.
The qualified list
  • Source selection and a full pull of the relevant public data
  • AI classification against your real qualification criteria, not keywords
  • Human review of every uncertain record
  • Clean delivery in the format you use: CRM, sheet or database
  • A recurring refresh that runs unattended, if you want the list kept current
Optional: ready-to-send setup
  • A dedicated sending domain with full email authentication (SPF, DKIM, DMARC)
  • Mailbox warm-up
  • Segmented send lists built from the qualified data
Next step

Tell us what is still done by hand.

A free 20-minute call. We tell you whether it is worth automating, and where to start.